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The Spring 2009 Conference was held at the Airport Hilton, Fort Lauderdale, Florida, April 22nd and 23rd, in conjunction with The 21st Annual Freddie Awards. Our theme was "The Loyalty Stimulus Package -- Strategy/Networking/Solutions." You can view the agenda here and the attendees list. If you have questions or would like to be added to our e-mail list, please send an e-mail to Courtney@FTMA.org.
The Frequent Travel Marketing Association has functioned since 1992 as the trade organization representing administrators of relationship management programs within the travel industry. As frequent flier programs and customer relationship management have evolved, FTMA has continued to expand into industries beyond travel, including retail, financial, communications, Internet and other loyalty program providers.
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